Privacy Policy

Palmetto Sweets Co., LLC respects your privacy. This privacy notice for Palmetto Sweets Co. LLC (doing business as Palmetto Sweets Co.) (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (‘process”) your personal information when you use our services (“Services”), including when you:

Reviewing this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at admin@palmettosweetsco.com. 

Key Points

What information do we collect?

We collect information that you voluntarily provide to us when you register our Services, express and interest in obtaining information about us on our products and Services, when you participate in activities on the Services, or otherwise when you contact us. 

The personal information we collect depends on the context of your interactions with use and the Services, the choices you make, and the products you use. We may collect the following information: Names, Phone Numbers, Email Addresses, Contact Preferences, Mailing Address, Event Details. We do not sell, rent, or lease customer lists to third parties. 

We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. 

We may collect limited data from public databases, marketing partners, and other outside sources. In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion. 

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. 

We process your personal information for a variety of reasons, including:

  • To deliver and facilitate delivery of services to the user.

  • To respond to user inquiries/offers to support to users. 

  • To fulfill and manage your orders.

  • To request feedback.

  • To send you marketing and promotional communications. 

  • To deliver targeted advertising to you.

  • To post testimonials.

  • To protect our Services.

  • To evaluate and improve our Services, products, marketing, and your experience. 

  • To identify usage trends. 

  • To determine the effectiveness of our marketing and promotional campaigns. 

When and with whom do we share your personal information?

We may share information in specific situations described in this section and/or with the following third parties.

  • We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 

Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies(like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. 

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites. 

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Google Analytics Demographics and Interests Reporting. To opt our of being tracked by Google Analytics acros the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt our of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://wwwnetowrkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page. 

Security of your personal information:

We secure your personal information from unauthorized access, use, or disclosure. We use the following methods for this purpose: SSL Protocol 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against the unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and date exchanged between you and us through this site cannot be guaranteed.

Right to Deletion:

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and

  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information it it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; 

  • Debug to identify and repair errors that impair existing intended functionality;

  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by the law;

  • Comply with the California Electronic Communications Privacy Act;

  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

  • Comply with an existing legal obligation; or

  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

We do not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask a parent or guardian for permission to use this website. 

Email Communications

From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communications.

If you would like to stop receiving marketing or promotional communications via email from Palmetto Sweets Co., you may opt out of such communications by emailing admin@palmettosweetsco.com. 

External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted. 

Changes to This Statement

We reserve the right to change this policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continue use of our website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy. 

Contact Information

We welcome your questions or comments regarding this Policy. Please contact Palmetto Sweets Co at:

Palmetto Sweets Co. LLC

201 Tom Hall Street, #1484

Fort Mill, South Carolina, 29716

Email: admin@palmettosweetsco.com

Effective as of March 27, 2025